"GEORGE" ESPINOSA

REALTOR/MORTGAGE OFFICER 

Self-driven, results-focused oriented real estate, mortgage officer, and transformational leader. Successfully drives sales, business and developments under a multicultural-service phylosophy. Proven track record in different industries and in managing organizational transformations, structuring strategic alliances & partnerships, and building collaborative operational processes which generates sustainable revenue growth. Effectively navigates and manages large teams in virtual, matrixed, remote & outsourced environments. Leverage wide ranging talents in business, technology, and organizational leadership, to effectively manage governance, change, mitigate risk, infuse new ideas, and provide deliverables on time and within budget. 

§         A record of achievement in working with diverse individuals in South America, Europe & Asia

§         Resulted oriented management capacity in multiple-matrix environment wih small 5 direct reports (Universal Studios) and large teams of up to 1000 people (AT&T).

§         Outstanding relationship builder, skilled at quickly gaining and maintaining the trust and respect of C-level executives, staff, strategic partners, and international governments.

§         Successful business development to improve operating margins, elevate business performance levels, ensure operational change readiness, and build high-performance teams to achieve strategic objectives and protect shareholder equity.

§         Proven ability to improve the quality of customer services while slashing costs in organizational environments through the tactical and strategic use of SarbOX, ITO/BPO outsourcing initiatives and communication abilities.

§         Experience forging productive working relationships with medium and Fortune 500 companies such as Citigroup, AIG, Universal Studios, Seagram, Diageo, AT&T, Microsoft, Novell, Cisco, Impsat, Panansat, Equant…

§         Fluent in English, Spanish and working knowledge of Portuguese and Italian.
 

2006 – 2008: VP, re & mORTGAGE Marketing/Sales

GMAC/National Lending Corp./Homeland Realty Corp. (Coldwell Banker & Realty World) Miami, FL

Seeks and process mortgages and real estate deals.  Coordinated development of strategy.  Supports Latin America agents and infrastructure reviewing operational risk, policies, and defining compliance levels for countries and bank entities.  Worked with Web Technologies and Applications.

2002 – 2006:  VP functional Partner, RISK AND COMPLIANCE                                                                               

Citigroup: International/InfoGenesis (Comsys, Computer Horizon), Miami-Ft. Lauderdale, Florida

Implemented and coordinated development of strategy and operational risk standards to achieve corporate compliance objectives in accordance with OCC policies and procedures. Ensured compliance and control, executing business processes (PMO) for business and technology units in the region. Executed liaison functions with bank business units to fulfill operational and IT technical compliance (SOA, GLBA, Basel II). Supported Latin America infrastructure and technology Level II/III standards, reviewing operational risk, policies, and defining compliance levels for countries and bank entities.  Worked with Web Technologies and Application Agreements for over 250 webs and 6 million users.

2000 – 2002:  Regional manager, global services                                                                                               

Universal Studios / Joseph E. Seagram, Florida – New York

Managed cross-functional teams of managers, sales people, staff, contractors, and end users in multiple countries in Latin America. Successfully analyzed needs and strategically planned, designed, developed, implemented, maintained, optimized, and supported business systems and projects. Developed regional PMO infrastructure.  Engaged in strategic business/systems analysis and transition for the Vivendi/Seagram-Universal merge and Diageo-Seagram buy-out. 

1999 – 2000:  regional implementation manager                                                                                                 

AT&T Solutions/Citibank/Venturi-Partners, Ft. Lauderdale, Florida

Led regional and international site teams/business units in implementation and integration of new global data warehouse, network, and data-voice communication infrastructure under a $1 Billion project.

1997 – 1999:  regional Senior Business Systems Analyst for the Americas                                                

American International Group/Underwriters, Miami, Florida

Led programmers in software customization, procedures, and documentation for software deployments in Latin America. Organized training, QA, and standards to meet business/deployment objectives. Engaged in collecting business requirements through executives, managers, and personnel in an engagement setting to design architecture, software requirement specifications, and operational objectives. Guided programmers to meet demands of deploying infrastructure and achievement of best software performance value.

1994 – 1997:  Active director-pARTNER                                                                                                                    

Computer and Career Institute, Miami, Florida

Developed international consulting and educational programs from initial state to full operation. Designed business plans, and procedures successfully providing analysis, design, development, programming, maintenance, education, and support of systems in different companies and across several industries to increase productivity. Partnered with corporations and organizations to offer consulting and mid-range business solutions.

1994-present:  writer, conferencist AND PROFESSOr                                                                                       

Wrote and published articles and papers, taught College level classes, and engaged in conferences at various colleges, institutions, conferences, and events.

1989 - 1994:  Computer institute director and professor                                                                                

Miami-Dade Community College, Miami, Florida

Successfully directed Miami-Dade Community College programming, scheduling, planning, implementation, and support of educational and business software solutions under different platforms and programming languages with five direct reports and a staff of over 50 professionals. Offered

Member
Chambers of commerce, professional, civic, and social organizations.

 Doctor in Organizational Leadership (enrolled)
Nova Southeastern University, Fort Lauderdale, Florida

Master of Arts

 Trinity International University, Deerfield, Illinois
 

Master of Science Courses, Computer Science, and Education Certifications

Nova Southeastern University, Fort Lauderdale, Florida
 

Bachelor of Science, Management Information Systems

University of Tampa, Tampa, Florida
 

3-Year Architectural, Urban Development, and Graphic Design Studies

Central University of Venezuela, Caracas, Venezuela

Licensed Realtor and Mortgage Officer

State of Florida